Looking after elderly parents and loved ones is not easy, especially if you are far away. A sudden illness, a fall, a medical emergency – all these situations can become life and death matters. Even managing daily caregiving is difficult, when you can’t be there in person. So, leave it to us.
Tribeca Eldercare Services started in Kolkata in 2013 and is now the largest Home Healthcare Provider in Eastern India. Along with medical care, we provide routine household services, wellness monitoring, emotional support, companionship, social engagement, travel and assisted living facilities.
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Tribeca Eldercare’s Care Services run through the entire spectrum of needs of a senior person which he or she cannot manage any more, either due to health issues or lack of capability and confidence. We are there to help with bank work, filing tax returns, buying medicines or just running your home. As for Emergencies and Hospitalization, and routine as well as specialized Home Healthcare Management, Tribeca’s different Care Services have been meticulously planned to take the burden off your shoulders.
Every detail of handling an emergency situation managed competently, from transitioning to the hospital to admissions and doctor liaison
Regular and consistent management of a senior person’s health needs at home, from diagnostic tests to doctor visits and day/night nursing care
Especially important for management of chronic illness, post-surgery rehab and establishing an aseptic ICU environment at home
From careful assessment by leading geriatric specialists to patient management at home, counselling and therapy
Addressing a senior person’s emotional well-being and mental status with companionship and supervised engagement and activities
Assistance in managing all types of paperwork, both at home and at the respective agencies – from finance and investments to updating insurance policies
Not at all. You can fill out the Enquiry Forms on the Website. In addition, there are numbers to call and we will send one of our representatives to visit your home and meet you. That way, you will be able to explain your needs in detail and the facts about your medical situation will also be clear to us.
That is not difficult. It will depend on what you wish to spend. The type of care services which we offer is linked to the Cost of the Plan. If you read carefully, we have explained what services are provided under each of our Plans – Aador, Jotno, Suraksha and 24-Ghonta. Call us and our representative will meet you to explain everything in person.
Of course. Tribeca has handled many emergency situations for the seniors in our care. Neither you nor your son needs to feel nervous. In case there is an emergency, we will take you to hospital, facilitate the admission process, handle the documentation and insurance. We will be with you throughout the hospitalization, keep your son updated with your progress – then, get you home safely, when you are well.
Our service providers – nurses, home help, Care-Givers – are all trained by Tribeca. We supervise and monitor them constantly. So, we can assure you that they are motivated and empathetic workers, whether it is for household management or nursing duties. If by chance, someone does not do his or her job properly, or is absent without notice or you are unhappy with them for any reason - we take action immediately. That person will be changed at once.
Yes, of course. Night or day - we have a coordinated team at your service. From the person working in your home – to the supervisors and managers, all the way to the senior-most level - your happiness, health and safety are our responsibility, at all times.
Whatever mode of payment is convenient for you. Cheque, UPI, Bank Transfers, Credit Cards. We also accept payment from overseas in foreign currencies.
Tribeca manages many seniors with chronic health problems – from dialysis to chemotherapy sessions. We will take your husband to the hospital and provide assistance every step of the way.
We will do the errands she needs to get done. But we will do more!! We will give her the confidence to go out again with a Care-Giver by her side. We will also provide regular companionship so that she does not feel alone and isolated. In time, we will introduce her to Club Tribeca – where seniors have fun and make friends. Then she will look forward to going out once again.
Yes, we take care of many seniors who suffer from some kind of cognitive decline and mental degenerative conditions. We connect with their doctors and provide specialised nursing care. We assure every kind of support which is necessary to maintain their physical health and emotional well-being.
Tribeca is associated with some of the most reputed Senior Living Facilities in Kolkata, where we provide specialised care services for their residents. So, we will assess your parents’ needs and facilitate the registration process with any one of these places. We will also introduce them to some of the current residents so that they get a feel of the place and the ambience. Plus, we take care of the paperwork, financials and the actual move.
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Tribeca Care is Kolkata’s home-based elder care service — built on the belief that elderly people are better supported in their own homes, in their own neighbourhoods, than in institutions. Since 2013, we have served more than 40,000 families across the city. Our approach is built around one idea: a trained professional who knows your parent, visits regularly, and is accountable to you.
Most elder care services send a nurse for medical tasks or a helper for household tasks. Tribeca Care does something different: we assign a dedicated care manager — a trained professional who coordinates the whole picture. Health monitoring, household staff management, doctor appointments, medication tracking, family reporting, emergency response. One person who knows your parent and owns the care.
This is not a small distinction. The difference between fragmented help and coordinated care is often the difference between a crisis being caught early and a crisis becoming a hospitalisation. Tribeca Care’s care managers receive specialist geriatric training and are supervised by a clinical team.
Your parent stays in their own home. Their routine is preserved. Their independence is supported, not removed. A Tribeca Care manager visits regularly — the frequency depending on your parent’s needs and your chosen plan. After each visit, you receive a structured report covering health observations, daily functioning, household staff, any concerns, and any actions taken.
This is not informal help. It is professional care coordination — with documented visits, a clinical oversight layer, and a direct reporting line to you. The family is never left wondering.
The question most families eventually ask is: should my parent stay at home with support, or move to an old age home? For the vast majority of families, home-based care is the better answer — and not just emotionally. Research consistently shows that elderly people in familiar surroundings, with preserved routines and community connections, have better physical and cognitive outcomes than those moved into institutional settings.
An old age home makes sense in specific circumstances — very high dependency, dementia requiring specialist memory care facilities, or a family that genuinely cannot provide any home support. For everyone else, the answer is usually: keep them at home, with the right professional support around them.
Tribeca Care serves three kinds of families. Kolkata families — adult children who live in the city but work full-time and cannot provide daily care themselves. Families elsewhere in India — from Bangalore, Mumbai, Delhi, or Chennai, managing parents in Kolkata from a distance. And families abroad — Bengali diaspora in the UK, USA, Singapore, Canada, and the Gulf, for whom Kolkata care from a distance is a daily responsibility. The care manager model is built to work for all three.
Tribeca Care was founded in 2013 by Prateep Sen and Tamojit Dutta — both of whom were working abroad while their parents were in Kolkata, and both of whom found that the professional care service they needed simply did not exist. Tribeca Care was built to solve that problem. Twelve years later, it is Kolkata’s most established home-based elder care organisation.
What is a care manager and how is that different from a nurse or a helper?
A care manager coordinates the whole care picture — health, household, doctors, family communication — and is accountable to you. A nurse handles medical tasks. A helper handles household tasks. Tribeca Care provides the coordinating professional layer that makes everything else work.
How do I know when my parent needs professional care?
Recent falls, difficulty with medications, weight loss, increasing forgetfulness, declining hygiene, or a recent hospitalisation are all signs. You do not need to wait for a crisis — many families start before things become urgent and find the oversight prevents crises from developing.
Does Tribeca Care serve families who live in Kolkata?
Yes. Many of our families are in Kolkata — adult children who cannot provide daily care themselves. The care manager model works the same way for local families as for those abroad.
Which parts of Kolkata does Tribeca serve?
South Kolkata, North Kolkata, Salt Lake, New Town, Behala, Tollygunge, Ballygunge, Alipore, and surrounding areas.
Is there a long-term contract?
No. Cancel with 30 days notice. Most families stay for years — because it works.
What happens after I contact Tribeca Care?
A care advisor calls within 5 minutes during business hours. We then schedule a free home assessment and most families can start within a few days.
Is there emergency support?
Yes — 24/7, on +91 80 6225 5100. We go to your parent, coordinate their doctor, and keep you informed wherever you are.