Tribeca Care has been running active care for elderly parents living alone in Kolkata since 2013. The company was started by Prateep Sen in Kolkata and Tamojit Dutta in London. Prateep came back to Kolkata partly because of a recurring 3am thought about his own mother in her flat, alone, and the kind of help that did not exist in the form he needed. So they built it. Tribeca Care now operates across Kolkata with over five offices in the city, and the same operating questions still drive the model today.
What the model looks like in practice is simple to describe and harder to operate. Every member family has a named Care Manager, a real person who knows your parent by name, who visits on a fixed weekly schedule, and who is responsible for the relationship. Most members keep the same Care Manager for four years or more. Your Care Manager is reachable on WhatsApp between visits, so a worried call from a son in Boston or a daughter in Salt Lake gets a real person on the other end.
The operating components for a parent living alone are the daily check-in calls, the weekly home visits, the 24/7 emergency response, and a full set of medical services delivered at home. The check-in calls happen at 9am and 6pm. The weekly home visit is on a fixed day, the same day each week, because routine is what makes the relationship feel real to a parent who lives alone. Most routine medical care for a parent living alone can also happen at home, which spares your parent the stress of travelling to hospitals for non-urgent visits.
When something happens, our emergency line is answered by a human at every hour. For the families who do not live in Kolkata, the same Care Manager who visited yesterday is the one who reaches the hospital tonight. Continuity matters because hospital admissions are the moment when families farthest away need someone they trust on the ground.
You can hear how this lands in our Google reviews. Tribeca Care has more reviews than every other senior care service in Kolkata put together, and the reviews talk less about features than about how a Care Manager picked up the phone at the right moment.
Plans for elderly parents living alone start at ₹2,000 per month for emergency-only response, and go up to ₹10,000 per month for high-touch clinical care. For most solo seniors, the Suraksha plan at ₹3,000 per month is the right fit, because emergency-only does not retain bereaved spouses well, and high-touch is built for parents with named clinical conditions. Elder care services in Kolkata covers the full service map. Compare Tribeca elder care plans walks through pricing and what is included.